Privacy Policy
GDPR & Data Protection • Last updated: June 6, 2026
Data Controller
This Privacy Policy describes how we handle, collect, and protect your personal data when you interact with the website drunkenhero.es and purchase tickets to our events. We operate in strict compliance with the **European General Data Protection Regulation (GDPR)** and **Slovak Act No. 18/2018 Coll. on Personal Data Protection**.
The controller responsible for processing your personal data is:
Business Name: DHPC s.r.o.
Registered Seat: Farského 1119/18, 851 01 Bratislava - Petržalka, Slovakia
IČO (Company Registration ID): 52514668
DIČ (Tax ID): 2121058764
IČ DPH (VAT ID): SK2121058764
Email Address: info@drunkenhero.es
Categories of Data We Collect
We process only the personal data that is strictly necessary to run, coordinate, and securely manage your event bookings. This includes:
- • Identity Data: First name and last name (required for ticket personalization, roster checking, and door check-ins).
- • Contact Data: Email address (required to automatically deliver booking confirmations, purchase receipts, and digital QR code tickets).
- • Transaction Data: Details of payments made through our secure payment gateway (Stripe). *We never store or see your physical credit card numbers; these are handled directly by the PCI-compliant payment gateway.*
- • Technical Data: IP address, browser type, device information, and diagnostic cookies processed when browsing our website or initiating a checkout form (used for security monitoring and bot prevention).
Processing Purpose & Legal Basis
Under Article 6 of the GDPR, we process your personal data under the following legal bases:
Required to complete your ticket order, generate event credentials, populate check-in rosters, and send automated notifications (such as event schedules and timing reminders).
Used to protect our transactional forms from spam (via security networks), prevent credit card fraud, and coordinate on-site logistics for attendees.
Data Recipients & Third Parties
We never sell, trade, or distribute your personal details to outside marketing databases. Your data is accessed only by specialized third-party services assisting in our direct business operations:
• Stripe Inc.: Processes secure transactions and credit card authorization.
• SMTP Mail Servers: Routes out transactional booking receipts and check-in credentials safely to your inbox.
• WebSupport s.r.o.: Our certified hosting partner hosting the WordPress website database and system files in secure local EU data centers.
Data Retention & Security Measures
We store personal data only as long as necessary to complete our business objectives or fulfill legal bookkeeping regulations:
- Transactional booking invoice details are retained for up to 10 years in compliance with Slovak tax and commercial laws.
- Temporary attendee roster coordination sheets are deleted within **30 days** of event completion.
- All web connections are encrypted over advanced **HTTPS / SSL** protocols to stop intercept attempts.
Your GDPR Rights
As a European consumer, you hold complete ownership of your personal data. The GDPR grants you the following rights:
To exercise any of these rights, simply email us at info@drunkenhero.es. We will process and complete your request free of charge within 30 days.